A  complete resource pack for the effective teaching of the Unit 14 Assignments.

This is one of the trickier Units, in that it is deemed a 'Synoptic Unit' in other words you are required to pull together knowledge that has been taught in other units, including Unit 1, 2, 3, 4, 5, 6, 11 and 16.

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The pack includes class tasks and suggested answers on:

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• how to carry out the research phase for Part A

• What is meant by an IT Service Strategy?

• What is required for the IT service Strategy?

• What is meant by an IT Service Catalogue?

• What is required for the IT service Catalogue?

• What is meant by an IT Solution?

• What is required for the IT Solution?

• How to carry out the IT Service Evaluation

• What is meant by an IT Service Impact Assessment?

• What is required for the IT Service Impact Assessment?

Included in the pack are:

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• A complete framework to guide learners in what is required for each topic in Parts A and B

• teaching presentations

• class tasks

• discussion points

• A full set of worked examples covering the 2018 Exam Paper 'Buckton Construction' 

• All new Practice activities for creating network diagrams, with answers

• All new Practice activities for creating ERD diagrams, with answers

• A student checklist for tracking individual progress during the Controlled Assessment