BTEC Unit 14 IT Service Delivery - Controlled Assessment Part 1

The Unit 14 BTEC IT service delivery Controlled assessment Part A has just been released for the May 2019 Exam series.

The scenario for the June exam is for a Agriculture Machinery service centre, where people can bring their farm vehicles in to get serviced, where they can buy parts for their vehicles as well as booking an engineer to come out to them to repair their vehicles.